$40.00 per hour to diagnosis software I.E. virus due to the fact software can be time consuming.
For my customers that have foreFront do a smart clean and don't restart your comp. until you have a green check mark or your comp. is running normally
for my customers that do not have fore front get a good anti virus most of the good anti virus's have built in spyware do not be fooled if a pop up comes on your desktop and says win7 scanner there is no such thing and they will take your money and restore your internet connection pretty easy sense they are the one's that blocked your connection to begin with so don't get fooled it is about a $70 mistake and still leaves your computer open to all the rest of the bugs out there
use a good company microsoft has a new Microsoft Security Essentials if your running win7 you can take advantage of this great program click here